Terms of service
Terms of Service
Effective Date: August 5, 2026
Welcome to MTT Creations. By accessing or purchasing from our website, you agree to be bound by these Terms of Service. Please read them carefully before using our site.
1. General Information
MTT Creations offers handmade products, including knitted and crocheted items, greeting cards, home décor, accessories, gifts, and other handcrafted products. By using this website, you confirm that you are at least the age of majority in your state or province of residence or have permission from a parent or legal guardian.
2. Product Information
We strive to display our products as accurately as possible. Because our products are handmade, slight variations in color, size, pattern placement, and appearance are normal and make each item unique. These variations are not considered defects.
3. Pricing
All prices are listed in U.S. Dollars (USD) unless otherwise noted. Prices are subject to change without notice.
4. Orders
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Product availability
- Errors in pricing or product descriptions
- Suspected fraudulent activity
- Incorrect billing or shipping information
If your order is canceled after payment has been processed, you will receive a full refund.
5. Payments
Payment is due at the time of purchase. We accept the payment methods offered through Shopify’s secure checkout.
6. Shipping
Processing times vary depending on the product and order volume. Estimated shipping times are provided for convenience but are not guaranteed. MTT Creations is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
Customers are responsible for providing an accurate shipping address. Additional shipping charges resulting from an incorrect address may be the customer’s responsibility.
7. Returns and Refunds
Please refer to our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.
8. Intellectual Property
All photographs, product descriptions, logos, graphics, designs, and other content on this website are the property of MTT Creations and may not be copied, reproduced, distributed, or used without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, MTT Creations shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
10. Privacy
Your personal information is collected and handled in accordance with our Privacy Policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon posting to this website.
12. Contact Us
If you have questions regarding these Terms of Service, please contact us through the contact information provided on our website.